fast food - stolen ideas
Sunday, November 2nd, 2008The new McDonald’s southern style chicken sandwich is a direct rip off of the basic Chick-fil-A. I heart the Chick-fil-A like crazy, but it’s just not nearly as widespread as McDonald’s. (Is anything? Even *$ can’t match Mickey D’s…) So is there any kind of intellectual property infringement going on here or is McDonald’s allowed to run roughshod over their competitors with zero consequences, stealing their sandwich styles with wild abandon? Is it because Chick-fil-A is so much smaller a chain that they figure no one will notice?
I suppose the fact that I work for an Intellectual Property lawyer means I could find out the answer to my question in short order, so to speak, but I’d rather rant. Bastards. Like I needed another reason NOT to eat at McDonald’s.
Speaking of noticing chain rip-offs, am I the only person who noticed how when Krispy Kreme arrived in New England Dunkin Donuts made some carefully orchestrated changes they surely hoped would slip under the radar? It’s true the two companies saw each other as bigger, more direct competition than they really were. What do I mean by that? New England will always choose Dunkin for their coffee, even in the face of a Starbucks location on every other block. Krispy needed merely to focus on their doughnuts and make having them a special treat. They did not do exhaustive market research before expanding beyond their capacity. It would only have cost them the price of a phone call. To me.
Dunkin saw potential problems ahead, unfounded though they were, because they did these three things:
- Dunkin made their logo more of a DD, mimicking Krispy Kreme’s KK.
- They changed the name of their “honey dipped” donut to “glazed.” The basic, delectably, insanely sugary goodness that they roll off the conveyor belts whenever the “Fresh Hot NOW” sign is on at KK is called a Krispy Kreme Glazed. Always has been. Seems to me that Dunkin changing the name of their donut is meant deliberately to confuse the customer.
- Dunkin began putting its donuts in a box the shape of a hat box, exactly like Krispy Kreme’s design. Dunkin used to use the old shoebox approach w/the donuts arranged vertically. The hat box allows horizontal layout with a prettier presentation, especially of holiday donuts.
I’m sure when/if questioned, Dunkin would come up with some reasonable justifications for these three changes, but you can’t pull the wool over MY eyes. I’m onto them.
Guess what I’m trying to say here is that not all the changes these corporations make in their branding and packaging go unnoticed by the general public. For whatever reason I am very attuned to these things and always have been. It’s probably a sign telling me I need a new hobby.